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Quality Management Systems and Operations Management

A quality management system (QMS) formalizes processes, procedures, and policies that are important for the successful execution of main operational activities within a company. A QMS describes a necessary approach to project execution. It enables the firm to measure and change the main business processes, which should result in improved performance of the whole company. One of the main trends in quality improvement is the implementation of Lean and Six Sigma principles on an organization-wide scale to radically increase the quality and efficiency of a company’s processes. These quality management principles are increasingly implemented across all industries.

Operations management is about managing business practices to increase efficiency to its possible limits. This results in maximizing the profit of an organization, as labor converts to a product as efficiently as possible.

In the manufacturing industry, operations management is a key component in achieving the highest level of optimized production. It evolves just like every other management study. For example, utilizing mobile accessibility within manufacturing operations has become an essential aspect of operations management. Without mobile accessibility, the operation misses out on core information from consumers, such as potential leads or a target market plan for development.

Along with mobile accessibility, employee interaction is another key aspect in improving the overall work climate. Working together as a unit can increase morale and promote productivity by developing one-to-one relationships with various other project members.

Then there’s automation, which has made it possible to achieve higher performance within a company’s operations.

Lastly, outsourcing is common for manufacturing operations that are looking to keep up with production while also reducing overhead and long-term legacy costs. Outsourcing may be a viable option for companies that, for some reason, don’t have highly trained staff, or if a firm thinks that there’s no need for permanent employees, as it might be costly to hire them for operating a short-term project.